Information We Collect
This section applies to all information collected or submitted on the Website (eyestar.ca). The following are types of personal information we may collect from you when you use our Website:
- Phone number
- Date of birth
- Credit/debit card information
- Glasses prescription information
On some pages, you may be asked to submit information regarding other people. For example, if you order a gift online and want it sent directly to the recipient, you will be required to submit the recipient's address. In this circumstance, the types of personal information collected are:
- Phone Number
Our Use of Your Information
We use the information you provide about yourself when placing an order only to complete that order. This information will not be shared with outside parties, unless it is necessary to complete your order.
We may use your information to do the following tasks:
- To provide you with information, products or services that you have requested from us. You may opt out of our email mailing list any time you wish.
- To ensure our website and content can be presented to you in the best way possible.
- To enable us to fulfill our obligations arising from contracts entered between you and us.
- To notify you of any change(s) made to your order or contracts entered between you and us.
If you're an existing customer we may contact you by email or phone, if necessary to complete your order. If you're contacting us via email regarding a query, we will not use the information you provide for any other purposes than to respond to your support request. All personal information provided to us is kept on our secure servers and can only be accessed by Eyestar Optical.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have placed appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Updating Your Personal Information
You can access all your personally identifiable information that we collect online and maintain by logging into your account by clicking the Account link at the top of the site. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
Opting out of our Mailing List
To unsubscribe from our mailing list simply click on the unsubscribe link on our marketing email and you will be opted out of our marketing communications. We will continue to send you order and support related emails when required.